venntov blog - shopify

CX 101: What is self-service customer support?

Customer support is one of the most important aspects of the customer experience - 93% of customers are likely to purchase from a brand that offer...

Social Search: Quick recap of Google, TikTok and Reels in 2023

When you want to research a topic, a product, or a place, who do you turn to? In many cases, the answer would be search engines like Google. Howeve...

Can I use ChatGPT and other AI to help my SEO?

In SEO, we’re always looking for new opportunities, new tools, and new trends to stay at the top of search rankings. Over the last couple of years,...

What do customers expect when choosing a retailer?

Now more than ever, customers have a lot of choice when it comes to shopping online. For any product they want or need, there are at least a few if...

What are the benefits of using an SEO app?

There’s an app for everything these days, and that includes your Shopify store. There are over 7000 apps listed in the Shopify App Store, helping m...

CX 101: AOV to CSAT - 10 Essential Customer Experience Terms

Whether you’re new to ecommerce or run a long-standing enterprise level business, now and again you’ll see a term you’re unfamiliar with. And in th...

How important is order tracking to customer experience?

In the world of ecommerce, merchants are constantly competing to stand out among the rest. How do you attract the right customers and keep them lon...

SEO 101: A quick guide to SEO automation

Automation is something you may already be familiar with in other aspects of your store. It may be something fairly simple, for example sending au...

How to use blogs to boost your ecommerce store’s SEO

As an ecommerce merchant, improving your ranking in SERPs is a priority. However, standing out among competitors and catching the attention of your...

4 real examples of great product page CX strategy

Product pages are the heart of your Shopify store. These give customers all the information they need to make a decision about whether or not to bu...

SEO 101: What is local SEO for ecommerce?

Searching for a new local coffee shop to work from? Or maybe you’re out in town, and need to know where to buy a new pair of running shoes? In most...

6 examples of great SEO-led product descriptions

Who’s ready for show and tell? When it comes to dishing out SEO advice, it’s just that - advice. There’s a lot of best practices, things you should...